About Baker Group
Our Story
When we started Baker Group our vision was quite simple. We wanted to deliver the highest level of service to as many clients as possible in the hospitality and commercial catering industry. And we have grown from there. By creating a culture of excellence we can deliver an exceptional client experience every day.
Our People
Our skilled team of dual-trade, gas and electric technicians are trained across multiple brands to meet diverse client needs. Our national reach means local teams for metro areas and rapid FIFO support for remote sites.
Our Leadership Team
Managing Director
Scott Baker
Scott Baker is the founder and MD of Baker Group, Australia’s only truly national service provider for the hospitality and commercial catering industry. As a business owner, he is excited by the challenge of servicing commercial catering equipment for our clients. As a former technician, Scott enjoys the prospect of working with some of the best technicians and manufacturers in the business.
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General Manager
Brendan Bailey
As the General Manager of Baker Group, I bring over 10 years of industry and senior management experience, with a career dedicated service, maintenance, and the customer experience. During my tenure, we have expanded into a truly national business, driven by our exceptional team. With a people-first mentality, Baker Group boasts exceptional talent throughout the organization, driving growth and setting new industry standards. Our commitment to innovation and excellence has positioned us for continued success and exciting growth opportunities in the future. "Leadership is not about being in charge. It is about taking care of those in your charge." This philosophy guides my approach to leadership at Baker Group, ensuring that our team feels valued and empowered to achieve their best.
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Our Management Team
Kate Rolstone
Head of Operations
Cam Burge
Head of Sales
Bianca Leehy
Head of Finance
Dedicated to Quality
We are dedicated to operational excellence, with round-the-clock service and industry-leading response times. Baker Group ensures every client receives the highest standards of maintenance and repair. And our national footprint means clients have a genuine single point of contact for all their service needs.
Our Commitment
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Let’s connect
With Baker Group you get consistency in data, reporting style and a service offering that both aligns with and is supported by OEMs. Whether you need national support or local solutions, give us a call.